Jellypad Privacy Policy

1. Introduction

This Privacy Policy explains how Scrubscript LLC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our Jellypad platform ("Platform"). We respect your privacy and are committed to protecting your personal information.

Please read this Privacy Policy carefully to understand our practices regarding your personal information.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account (email address, name, password)
• Publish content (story titles, descriptions, chapter content, cover images)
• Configure stories (monetization type, pricing, publication status)
• Configure subscriptions (plan name, description, pricing, included stories)
• Use our platform (IP address, user agent information, session data)
• Connect with payment processors (Stripe account ID)
• Make purchases (transaction history through Stripe)
• Communicate with us (support requests, dispute resolution)

2.2 Information We Collect Automatically

When you use our Platform, we may automatically collect certain information, including:

• Session information (IP address, user agent, login timestamps)
• Library entries (stories saved to your personal library)
• Usage information (story and chapter access, subscription activity)
• Device information (browser type, operating system)
• Location information (general location based on IP address)
• Cookies and similar technologies (as described in our Cookie Policy)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors (Stripe account information, transaction details, but not credit card numbers)
• File storage services (for images and attachments via Active Storage)
• Authentication services (if implemented in the future)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Send administrative messages (service announcements, updates)
• Respond to your comments, questions, and requests
• Personalize your experience on the Platform
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Enforce our Terms of Service

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Stripe (payment processing)
• Cloud hosting providers (Fly.io)
• Analytics providers
• Customer service providers

These service providers are only permitted to use your information to perform services on our behalf and are required to protect your information.

4.2 For Legal Reasons

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our Terms of Service
• Detect, prevent, or address fraud, security, or technical issues
• Protect the rights, property, or safety of our users, us, or others

4.3 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your data is stored in an encrypted production database with limited access, hosted on Fly.io or other secure cloud hosting services.

However, no method of electronic transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account, please contact us at privacy@jellypad.app.

7.2 Communications Preferences

You may opt out of receiving promotional communications from us by following the instructions in those messages. Even if you opt out, you will continue to receive transactional and administrative messages.

7.3 Cookies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Platform.

7.4 Additional Rights

Depending on your jurisdiction, you may have additional rights, such as:

• Right to access the personal information we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at privacy@jellypad.app.

8. Children's Privacy

Our Platform is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

9. International Data Transfers

We are based in the United States and process information on servers located in the United States and potentially other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country different from your country of residence, including the United States, which may have data protection laws that are different from those in your country.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (if you have an account linked to a valid email address) or by posting a notice on our Platform prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Scrubscript LLC
Email: privacy@jellypad.app

12. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. For more information about your California privacy rights, please contact us using the information provided above.

13. European Economic Area (EEA) Users

If you are in the EEA, you have certain rights under the General Data Protection Regulation (GDPR). Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it.

We may process your personal information because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• To comply with the law

If you have questions about your GDPR rights or would like to exercise them, please contact us using the information provided above.